Effective Date: 25/07/2026

VJP Imitation Jewellery (“VJP”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit or make a purchase through [www.yourwebsite.com].

Information We Collect

We may collect the following information:

  • Name, email address, phone number, billing address, and delivery address
  • Order, payment, refund, exchange, and customer-support details
  • Account login details, if you create an account
  • Device, browser, IP address, location, and website-usage information
  • Information you provide through forms, reviews, social-media pages, WhatsApp, email, or customer support

Payment information is processed through secure third-party payment providers. VJP does not store your complete debit-card, credit-card, UPI, or banking credentials.

How We Use Your Information

We use your information to:

  • Process, confirm, deliver, and track your orders
  • Communicate order updates, returns, refunds, exchanges, and support requests
  • Improve our products, website, services, and customer experience
  • Detect and prevent fraud, misuse, and unauthorised transactions
  • Send offers, product updates, and promotional communications where permitted or where you have consented
  • Meet legal, tax, accounting, and regulatory requirements

Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, improve website functionality, analyse website traffic, and personalise your experience.

You may manage or disable cookies through your browser settings. Please note that certain website features may not function properly if cookies are disabled.

Sharing of Information

We may share your information only when necessary with trusted service providers, including:

  • Payment gateways and banking partners
  • Courier, logistics, and delivery partners
  • Website-hosting, analytics, marketing, and communication providers
  • Customer-support and order-management service providers
  • Government authorities, regulators, or law-enforcement agencies when required by law

These parties may use your information only for the services they provide to VJP or as required by applicable law. We do not sell or rent your personal information to third parties.

Data Security

We use reasonable administrative, technical, and organisational safeguards to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. While we take appropriate precautions, we cannot guarantee absolute security of information shared online.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, provide our services, resolve disputes, enforce our agreements, and meet legal or regulatory obligations.

Your Choices and Rights

Subject to applicable law, you may request access to, correction of, updating of, or deletion of your personal information. You may also opt out of promotional emails or messages by using the unsubscribe option provided or by contacting us.

Please note that we may need to retain certain information where required for legal, accounting, fraud-prevention, or order-fulfilment purposes.

Third-Party Links

Our website or social-media pages may contain links to third-party websites. VJP is not responsible for the privacy practices, content, or security of those websites. We recommend reviewing the privacy policy of every third-party website you visit.

Children’s Privacy

Our website is not intended for use by children without the involvement of a parent or legal guardian. We do not knowingly collect personal information from children in violation of applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

Contact and Grievance Redressal

For questions, requests, or concerns about this Privacy Policy or your personal information, please contact:

VJP Imitation Jewellery
Email: support@vjpjewellery.com
Phone: 0562-6622152
Address: Shop No 7, Block 1,  Cloth Market Sanjay Place, Agra